I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings. I see the message Printer is Offline when I try to print with a wireless connection on my Mac.
Select the questions to view the answers The color ink cartridge is expended even though I print in black only. Why does this happen? Which functions are available on my product when an ink cartridge is expended or not installed? Why is Epson shipping initial ink cartridges with my product? How do I know when an ink cartridge needs to be replaced? What is my product doing after I install a new ink cartridge?
Can my product still print if an ink cartridge is expended or not installed? Which ink cartridges should I use with this product? I replaced an ink cartridge, but my product shows that the same ink is expended. I updated my printer's firmware, and now my product shows that the ink is not recognized. I replaced an ink cartridge, but my product shows that the ink is not recognized. Select the questions to view the answers How do I replace the maintenance box?
Memory Cards or External Devices. Select the questions to view the answers Can I just pull the memory card out of the product when I'm finished printing? How do I print from a USB flash drive or external device?
How do I transfer photos from a memory card to my computer? Which memory cards are compatible with my product? What is the largest supported memory card for my product? Paper or Media. Select the questions to view the answers How do I create a custom paper size for my product in Windows? How do I select the paper source in Windows? Which type of paper can I print on?
Does the type of paper I use really make a difference? How should I load envelopes? How do I know which paper or media type to select in my product's driver? I'm having paper feed problems. Select the questions to view the answers How do I set the default print settings in Windows or on my Mac?
Print Quality or Appearance. Select the questions to view the answers My product is printing blank pages. How do I reduce the appearance of red eyes in my photos? My printout has incorrect margins. My printout contains incorrect characters. My printout has incorrect colors.
Do I need the SpectroProofer to use my product? Does my product come with an Epson printer driver? How do I save my printer driver presets so I can restore them after I reinstall the Epson printer driver in Windows? How do I determine my printer driver version on my Mac? Where are the ICC profiles for my printer located on my Mac?
Select the questions to view the answers How do I get service for my product I purchased in another country? Is the optional internal print server an Epson product? What are the dimensions and weight of the SpectroProofer?
What is the Roll Media Length Tracking system? What are the user replaceable parts for my product? What are the in-box dimensions and weight of my product? Is the stand included with my product? Which connection type enables my product to operate at full speed? What is the maximum resolution that can be printed? What optional equipment is available for my product? What extended service plans are available? Does Epson have a program where I can donate my working electronic equipment?
Manuals and Warranty. Setup Guide PDF This document contains information regarding the initial setup and installation for this product. Product Brochure PDF This document gives an overview of the product as well as technical specifications, available options and warranty information. Warranty Statement for U. Safety Data Sheets Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Light Black - ml PDF. Photo Black - ml PDF. How do I set up my product for wireless printing in Windows or on my Mac? How do I obtain the latest product software for Windows or my Mac? What are the port numbers for Epson network printers wired and wireless? I can't get Epson Status Monitor to work over my wireless network. Wireless or Wired Connection. I was able to print from Windows before with an Ethernet connection, but now I can't. I tried to install my product's software for an Ethernet connection but cannot complete the installation in Windows or OS X.
I was able to print from my Mac before with an Ethernet connection, but now I can't. I was able to print from my Mac before with a wireless connection, but now I can't. I was able to print from Windows before with a wireless connection, but now I can't. How do I change from a Wi-Fi connection to a wired network connection?
I can't print with a Wi-Fi connection since I replaced my router. Can I set up my product for both a USB and network connection? Select the questions to view the answers My product makes noise after I turn it on or after it has been sitting for a while. Does Epson have a program where I can donate my working electronic equipment? What security measures does Epson recommend for its network products?
Manuals and Warranty. Basics and Warranty PDF This document contains basic usage, maintenance, and troubleshooting information, and describes Epson's limited warranty for this product warranty valid in the U. Safety Data Sheets Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more. Registration and Service Plans. Register Your Product To register your new product, click the button below.
Register Now. Extended Service Plan Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
Cloud or Mobile. Select the questions to view the answers What is Epson Connect? Copy or Print. Select the questions to view the answers I was able to print from my Mac before with a USB connection, but now I can't. How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order? Printing or scanning is slow over my wireless connection. How do I print a borderless photo from Windows or my Mac?
How do I restore the colors in faded photos? How do I set up my product for the fastest printing? Printing is slow or the printer stops printing when I try to print from Windows or my Mac.
How do I copy a document or photo using my product's control panel? How do I print photos directly from a camera? How do I print labels in Microsoft Office?
I can print with a wireless connection on my home network but not on a VPN virtual private network. It takes a long time to copy a document.
Error Messages or Lights. Select the questions to view the answers I see the message Printer is Offline when I try to print with a wireless connection in Windows. I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings. I see the message Printer is Offline when I try to print with a wireless connection on my Mac. Select the questions to view the answers The color ink cartridge is expended even though I print in black only.
Why does this happen? Which functions are available on my product when an ink cartridge is expended or not installed? Why is Epson shipping initial ink cartridges with my product? How do I know when an ink cartridge needs to be replaced? What is my product doing after I install a new ink cartridge? Can my product still print if an ink cartridge is expended or not installed? Which ink cartridges should I use with this product?
I replaced an ink cartridge, but my product shows that the same ink is expended. I updated my printer's firmware, and now my product shows that the ink is not recognized. I replaced an ink cartridge, but my product shows that the ink is not recognized. Select the questions to view the answers How do I replace the maintenance box?
Memory Cards or External Devices. Select the questions to view the answers Can I just pull the memory card out of the product when I'm finished printing? How do I print from a USB flash drive or external device? How do I transfer photos from a memory card to my computer? Which memory cards are compatible with my product?
What is the largest supported memory card for my product? Paper or Media. Select the questions to view the answers How do I create a custom paper size for my product in Windows? How do I select the paper source in Windows? Which type of paper can I print on?
Does the type of paper I use really make a difference? How should I load envelopes? How do I know which paper or media type to select in my product's driver? I'm having paper feed problems. Select the questions to view the answers How do I set the default print settings in Windows or on my Mac?
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